Overcoming Bias: Building Authentic Relationships Across Differences

Everybody’s biased. The truth is, we all harbor unconscious assumptions that can get in the way of our good intentions and keep us from building authentic relationships with people different from ourselves. Tiffany Jana and Matthew Freeman use vivid stories and fun (yes, fun!) exercises and activities to help us reflect on our personal experiences and uncover how our hidden biases are formed. By becoming more self-aware, we can control knee-jerk reactions, conquer fears of the unknown, and prevail over closed-mindedness. In the end, Jana and Freeman’s central message is that you are not the problem—but you can be the solution.

Read the Room For Real: How a Simple Technology Creates Better Meetings

Read the Room for Real explains how an easy-to-use audience polling technology dramatically improves meetings by making them more engaging, inclusive, and productive. Written for anyone who ever has the responsibility for making sure that meetings achieve their objectives, this book shows how technology-assisted instant polling makes meetings better. Read the Room for Real is written by national experts in the art of facilitation. It is written about the use of audience polling in non-classroom settings. This book will help trainers, speakers, facilitators, meeting planners, and anyone else who wants to create meetings that are lively, memorable, and that create greater cohesion of groups and organizations.


Freeman, M. & Jana, T. (2013) | Digital Diversity Dialogues
Inclusion Innovation—Audience Response Technology for Diversity and Inclusion Success. The International Journal of Diversity in Organizations, Communities, and Nations. Volume 12, Issue 2. pp.53-61.
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Campt, D., & Freeman, M. (2010) | Using keypad polling to make meetings more productive, educational, and participatory
National Civic Review.
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Campt, D., & Freeman, M. (2009)Talk through the hand
Using audience response keypads to augment the facilitation of small group dialogue. The International Journal of Public Participation, Vol. 3(1), 80-107.
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